Shipping policy

Shipping Policy

At Volta Sports, we’re committed to getting your items to you quickly and reliably, with no fuss. Here’s how our shipping works:

📦 Order Processing

Orders are processed once payment has been received.

For our football training equipment, orders are typically dispatched within 1–2 working days.

Our clothing is made to order. This means each item is produced specifically for you, helping us reduce waste and overproduction. Because of this, clothing orders take a little longer to reach you.

Once your order has been dispatched, you’ll receive a confirmation email with tracking information.

👕 Clothing

All Volta clothing is made to order to help reduce waste and avoid unnecessary overproduction.

Please allow 7–10 working days from placing your order for your clothing to be delivered.

Your clothing will be produced and fulfilled separately from our training equipment, so if you order clothing alongside another Volta product, your items may arrive in separate deliveries.

🚚 UK & International Shipping

We currently ship our football training equipment to addresses within the United Kingdom only.

Our clothing is available for worldwide delivery, so international customers can order Volta clothing wherever they are.

For UK orders, you’ll be able to select your preferred shipping method at checkout where applicable:

Standard Shipping: 3–5 working days

Express Shipping: 1–2 working days

Shipping costs are calculated at checkout based on your order and delivery location.

Please note that the 7–10 working day clothing timeframe includes the made-to-order production process and delivery. Choosing an express shipping option does not reduce the production time required to make your clothing.

🔍 Tracking

Once your order has been dispatched, you’ll receive a confirmation email containing your tracking information.

You’ll be able to use this to monitor your delivery.

⚠️ Delays

We work hard to dispatch and deliver orders within the timeframes above, but occasional delays can occur due to carrier issues, weather, or other circumstances outside our control.

If there’s a significant delay with your order, we’ll do our best to keep you updated.

📬 Lost or Damaged Items

If your order arrives damaged, or hasn’t arrived within 7 days of the estimated delivery date, please contact us at hello@volta-sports.co.uk.

We’ll work with you to resolve the issue, whether that means arranging a replacement or refund where appropriate.